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To track your order, please go to https://www.nordictrack.co.uk/order/status and type in your order number without the prefix. For example "6000000".

  • Through this channel we are only able to deal with order cancellations and refunds associated with the cancellation.
  • If you are inquiring about the status of a refund relating to the collection of an item, please contact our customer services.

For finance information, please see our finance information page https://www.nordictrack.co.uk/company-links/finance-information

For delivery information, please see our delivery information page https://www.nordictrack.co.uk/company-links/delivery-information

You will receive your invoice automatically by email once your item has been delivered.
Please do not contact us for an invoice request before delivery.

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